Privacy Policy

Effective Date: January 19, 2026

This Privacy Policy governs your use of the CulinaEvo mobile application ("App") and website ("Site") provided by CulinaEvo ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information.

By using the App or Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you create an account, use the App, or communicate with us. This may include:

• Account Information: Name, email address, age, username, password, and other registration details
• Profile Information: Optional profile information you choose to provide, such as a profile picture or bio
• Cooking Data: Cooking logs, recipes, temperature settings, cooking times, and other cooking-related information
• Device Information: Information about your CulinaEvo ExactCook N1 device, including serial number, firmware version, and usage statistics
• Payment Information: When you make purchases, we collect payment information through secure third-party payment processors. We do not store your complete credit card information on our servers
• Communications: Information you provide when you contact us for support, including email content and attachments

Information Automatically Collected

When you use the App or Site, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Information: App features used, time spent, pages viewed, and interaction data
• Location Information: Approximate location based on IP address (we do not collect precise GPS location)
• Log Information: IP address, browser type, referring/exit pages, and date/time stamps

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving the App and Site
• Processing transactions and sending you related information
• Sending you technical notices, updates, security alerts, and support messages
• Responding to your comments, questions, and customer service requests
• Communicating with you about products, services, and promotional offers
• Monitoring and analyzing trends, usage, and activities in connection with the App and Site
• Detecting, preventing, and addressing technical issues and fraudulent activity
• Complying with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the App and Site, such as cloud hosting, analytics, customer support, and payment processing
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users or the public

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the App and Site and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request a copy of your information in a structured format
• Object: Object to processing of your personal information

To exercise these rights, please contact us at support@culinaevo.com. We will respond to your request in accordance with applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on the Site and App. Cookies are small files stored on your device that help us improve your experience and understand how you use our services.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the App and Site.

8. Third-Party Services

The App and Site may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

9. Children's Privacy

The App and Site are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

12. California Residents

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, use, and share, the right to delete your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at support@culinaevo.com.

13. Contact Us